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Reverse Logistics

Optimize your Supply Chain

Are you a business owner or online retailer that is familiar with the concept of reverse logistics? Does your business currently have a reverse logistics plan in place? If you answered no to either of these questions, then you would benefit from the help of our experts at Newl.

Handling customer returns, also known as reverse logistics, is a critical part in your supply chain. This consists of all product activity after the final point of sale. This also includes both reusing and recycling returned items. A well-planned reverse logistics strategy can help you with this.

Most people associate managing returns as a negative thing, but it’s a necessary part of any business. And did you know that leveraging reverse logistics can actually drive more profit for your company? Let’s find out how

Why Having a Reverse Logistics System is Important

Implementing an efficient returns process strengthens your bottom line as a business. When you have a clear return policy, your customers understand what to expect, and you will, in turn, see a decline in the amount of returns you need to process.

With that being said, returns will never go away. Even with clear policies in place, customer returns are unavoidable. In fact, there are numerous reasons why they would be required.

The e-commerce market experiences 30% more product returns on average in comparison to conventional brick-and-mortar businesses.

It’s no wonder so many companies are reaching out to reverse logistics solutions providers like Newl for help. Customers want hassle-free returns, and not only that – they expect them. Let us show you how our unique reverse logistics systems can save you money and add value to your supply chain.

Returning the product back to the manufacturer can be a timely process. The process gets even more complicated if it needs to be transported overseas.

However, if you are working with an experienced reverse logistics team, the entire return process will be streamlined improving customer satisfaction and increasing customer retention.

Why Choose Newl as your Reverse Logistics Provider?

We Work with Multinational Companies

Not only is Newl a recognized and trusted name in and around the GTA, but we are proud to count several well-known, respected, multinational companies. Read More

Everything is Taken Care of For You

We understand just how time consuming and inconvenient returns can be to take care of on your own when you’ve already got so much going on in your business. Read More

Worry-Free Customs Crossing

By outsourcing your reverse logistics and returns management, you also get the benefits of worry-free customs crossing. Read More

Our Staff

Our staff is highly skilled with regards to handling customer returns. With the rapid rise of online retail sales, we have gained valuable experience in the reverse side of the supply chain. Read More

Reduced Shipping Costs

One of the best parts about working with us that we help you significantly reduce shipping costs by consolidating returns. Rather than shipping items one by one, we always build full truck loads before shipping the freight back to the distribution centres. Making one trip for multiple items is much more cost-effective than making multiple trips, therefore saving you money on your reverse supply chain.

Are You Ready to Expand Your Business?

Returns are always going to be a normal part of every business – let us manage yours.

Investing in an experienced reverse logistics team like Newl is not only smart, but it’s necessary to truly grow your business. To find out about other ways to optimize your supply chain, have a look at our services page for more information.

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